GrubCal Support

Track Less. Understand More.

Frequently Asked Questions

How does the calorie estimation work?

Take a photo of your meal and our AI analyzes it to estimate calories and macros (protein, carbs, fat). For best results, ensure good lighting and capture the entire plate.

Do I need a smart scale?

No! You can manually enter your weight. However, if you have a smart scale that syncs with Apple Health, GrubCal will automatically import your weigh-ins.

How long until I see insights?

Basic trends appear after about 7 days. Behavior correlations (how eating out or drinking affects your weight) become available after approximately 14 days of data.

Is my data private?

Yes! All your data is stored locally on your device. Meal photos are processed for calorie estimation and immediately discarded — we never store them. See our Privacy Policy for details.

How do I connect Apple Health?

GrubCal will request permission during setup. If you skipped this, go to iOS Settings → Health → Data Access & Devices → GrubCal and enable the permissions.

Why does the app show I gained weight after working out?

This is normal! Exercise causes temporary water retention and muscle inflammation. GrubCal's insights account for this — you might see "After workouts: +0.3 lbs" but this is typically water weight that drops within 24-48 hours.

How accurate are the calorie estimates?

AI calorie estimation is approximate — typically within 15-25% of actual values. Use it as a guide rather than an exact count. Restaurant portions and hidden ingredients (oils, sauces) can affect accuracy.

Can I delete my data?

Yes. Since all data is stored locally, simply delete the app to remove all your data. There's nothing stored on our servers to delete.

Does GrubCal work offline?

Most features work offline (weight logging, viewing insights, checking trends). Meal photo analysis requires an internet connection.

Still Need Help?

We're here to help! Contact us:

📧 Email: support@entrasoft.com

We typically respond within 24-48 hours.

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